PrimePackagingLtd. (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you use our website or place an order, we may collect the following information:
Full name
Billing and delivery address
Email address
Telephone number
Order and purchase details
Payment-related information (processed securely via third-party payment providers)
IP address, browser type, and usage data (via cookies)
2. How We Use Your Information
We use your personal data to:
Process and fulfil orders
Manage payments and invoices
Arrange delivery and shipping
Communicate regarding orders, enquiries, or customer support
Improve website performance and customer experience
Meet legal and regulatory requirements
We do not sell or trade your personal data to third parties.
3. Legal Basis for Processing
We process personal data under the following legal grounds:
Consent (where applicable, such as marketing communications)
4. Cookies
Our website uses cookies to improve functionality and user experience. Cookies help us understand how visitors use our site and allow certain features to operate correctly.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
5. Data Sharing
We may share personal information only with trusted third parties where necessary, including:
Payment processors
Delivery and courier services
IT and website service providers
All third parties are required to handle your data securely and in compliance with UK data protection laws.
6. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Payment transactions are handled securely by certified payment gateways.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal and accounting obligations.
8. Your Rights
Under UK data protection law, you have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your data (where legally permitted)
Object to or restrict processing
Withdraw consent at any time
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately.
11. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
